We love to help our substitutes, and to most efficiently support you, we limit our support to email communication.
With our large number of Jobulator users, email support is more efficient, and we are able to respond personally and directly to each request.
Additionally, we’ve found that this support method works best for a mobile application. We’re able to quickly access your account records and any past requests, keeping our support consistent and timely. This allows us to have a broader picture of your needs, so that we can troubleshoot effectively. Email communication also lets us send you helpful resources, which is not possible through a telephone call.
With email communications, we can avoid outsourcing support and ensure that your request is handled by a knowledgeable representative.